FAQ's

What do I do if I want a print of an illustration I have seen you post somewhere else, but it isn't listed as a product here on the site? 

Go to the contact section and get in touch. As long as I still have the original you should be able to get a print of it and you can order it from me directly. 

Costs may vary depending on the size of the print you want, but won't be any extra than others on my site that size. Also, allow 2-3 additional working days for dispatching your order! 

 

How long until I receive my product? 

For products bought through the site UK recipients should allow for Royal Mail 1st Class post delivery time- usually 1-3 days. If the order is over £50 or shipping a long way internationally, I'll arrange tracked postage for you. 

 

I want to commission you to draw something, but it's not something I've seen you do... should I get in touch? 

Of course, I'm always up for new challenges! The list of artwork I have on my site isn't complete or comprehensive. It covers the products I have flat rates for and experience creating, but I also have experience in poster design and other more colourful work which you can ask me further about. Some of my artwork I don't add to the site as it doesn't 'fit' my style, but I'm happy to discuss with you further on what I can do for you in terms of branding and larger scale commissions. 

 

What are your prices for commissions? 

You can find them here. Anything else just get in touch and I will give you a quote. 

 

There is something wrong with my product- what can I do? 

Oh no! Sorry to hear this. If this does happen, contact me with photos. If something has occurred during shipping, I'm happy to make an exchange or partial refund if it's clear it's happened in transit. 

 

I love this product! How can I let you know? 

You can leave a review on the product page! Or, If you love the product and want to share on your own socials please tag me in pictures, or send me them via my Instagram. I love seeing your photos...all of your feedback helps me greatly in creating trust for future art-lovers, it also just generally warms my heart!

 

 

Is Joe Fear your real name, or a made-up one? 

It's not made up, it's my Mum's maiden name! My 'passport' name is my Dad's - but I'm just as much a Fear.